In the WealthTech 2026 Annual Report by The Wealth Mosaic, Murali Nadarajah, Chief Information Officer at Eton Solutions, explores the shift from prompt-based generative AI to goal-driven agentic AI — and why it represents a structural evolution for family offices.
For years, automation has helped wealth managers generate reports, summarise meetings, and extract data. Generative AI accelerated these tasks, but it remained reactive. Every change required a new prompt. Every adjustment required human intervention.
Agentic AI changes that model.
Instead of instructing AI what to do step by step, firms define what they want to achieve. The system then monitors context, interprets nuance, synthesises information, and prepares outputs within predefined governance controls. From multi-party trust distributions to payment adjustments based on email agreements, AI agents move beyond linear automation toward intelligent coordination.
The result is not just faster execution, it is scalable operations. Generative AI helps individuals work more efficiently. Agentic AI enables the entire office to scale without a proportional increase in headcount.
This perspective outlines how family offices can cross the automation barrier and move toward a more responsive, intelligent operating model, where AI handles synthesis and humans apply judgment.
Access the full WealthTech 2026 Industry Perspective to explore how agentic AI is reshaping modern wealth management.
