AtlasFive® acelera la generación de informes en una family office multifamiliar

Uno de los requisitos fundamentales de las family offices es también uno de los más difíciles: proporcionar a la familia informes puntuales y perspectivas precisas basadas en datos actualizados. Si la oficina supervisa múltiples tipos de inversiones y transacciones para múltiples familias, ese reto es aún más abrumador.

Often MFOs will outsource work (like data entry) in order to make their in-house staff more efficient. However, outsourcing comes with its own complications, like restrictive rules around data ownership and reduced data accuracy that causes additional work for office staff who have to reconcile these inaccuracies.

One fast-growing MFO experienced this challenge firsthand, and after a year and a half of outsourcing their software services, they turned to AtlasFive for a partnership. With the use of AtlasFive, this MFO was able to store all information in a unified system — and to control that data, too. Client-facing reports are consistent across all the departments, and fund transactions are processed in-house, eliminating the dependence on third-party data.

AtlasFive also provided a solution for the office’s client portal. Clients can now log in anywhere, at any time, and see meaningful groupings of their net worth, and the portal has simplified communication with clients, too. Custom reports in AtlasFive are easy to create, and the standardized procedure across all clients has boosted staff productivity while still providing individual clients with a customized experience. This MFO has been able to limit staffing expenses yet elevate their customer service at the same time — a win-win for both the office and the clients it serves.